FAQs
More FAQs- I have an emergency at my building or facility. Who do I call?
- What about special items? Artwork, china, heirlooms, etc.
- How long will the water damage restoration project take?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.